Rules & FAQ — Sunny Haven

Check-in is at 4 PM, and early check-in isn’t available. Check-in is self-serve with the electronic keypad at the front door, and your access code arrives within 24 hours of arrival.

Companions are welcome with approval, so please reach out before your stay. Once approved, a pet fee covers up to two pets with no weight limit, and groups with more than two pets pay an additional fee. A pet brought without approval incurs a $200 fine plus a $200 pet fee.

Each townhome has its own designated parking: one space at #617 and #623, and an open two-car space at #619, #621, #625 and #627.

The hot tub may need cleaning or servicing when you arrive. Let us know any time and we’ll have it cleaned and prepared for you.

Possibly. The property sits near the water among natural, tropical vegetation, so Florida insects, including palmetto bugs and other small pests, can appear from time to time. It’s professionally cleaned and treated for pests regularly, and keeping doors closed helps. If you’re very sensitive to insects, this may not be the right fit; reserving confirms you accept these natural conditions.

Wi-Fi, TVs, bed linens and bath towels are included, along with starter essentials: soap, shampoo, conditioner, trash bags, toilet paper and a roll of paper towels. Starter essentials aren’t replenished, so plan to pick up more if you need them.

No. The TVs are Roku smart TVs without cable or live TV. Sign in with your own Roku and streaming accounts, since logins aren’t provided, and sign out of everything before you check out.

The primary guest shares the house rules with everyone in the group and is responsible for every guest’s actions and any charges, including damage or extra cleaning needed after the stay.

You may be asked for a government-issued ID on check-in day or during your stay.

Only registered guests may be in your stay or on the property unless we’ve given permission. Parties and events aren’t permitted, and illegal activity is prohibited.

Please keep noise down and be respectful of the neighbors; loud music and excessive noise aren’t permitted. A Minut noise-monitoring device is installed, and tampering with or removing it results in a $200 fee and immediate removal from the property.

No smoking of any kind, tobacco or cannabis, is allowed inside, and recreational drugs are prohibited anywhere on the premises. Either carries a $500 penalty.

Please leave the furniture where it is, and don’t set up tents or other structures on the grounds. A $50 charge applies for lost keys.