Resources & Policies
Rules & FAQ — Realaway Resorts - Fort Walton Beach East
The general policies that apply everywhere, plus the rules specific to each property.
General Policies
What is the cancellation policy?
14+ days before check-in: full refund · 7–13 days before check-in: 50% refund · Less than 7 days before check-in: no refund. Refunds go to your original card. The same policy is restated at checkout and on your trip page, where you can cancel anytime.
What time is check-in / check-out?
Check-in 4:00 pm · check-out 10:00 am. Early check-in is an add-on when the calendar allows.
How do I get in?
Every stay is keyless — we email your door or gate code before check-in.
Can I change my dates?
Yes — sign in to My Trips. Most changes are instant; some reservations use a change request our team confirms within a day.
Are pets allowed?
Varies by property and residence — pet-friendly stays are marked on every listing and filterable in search. See each property's rules.
How do I change or cancel an RV site reservation?
RV site reservations don’t show in My Trips yet. To change or cancel one, call us at (850) 204-4598 or email info@realaway.com.
Resort Specific Rules
Property Guidelines
When do rules publish?
Marina Point opens in 2027 — property rules publish closer to opening. Join the waitlist for updates.
Have additional questions? Call us at (850) 204-4598 or email info@realaway.com.